Privacy Policy

Last Updated: April 2026

1. Introduction

At Policylane, accessible from www.policylane.in, the privacy of our visitors is our top priority. This Privacy Policy outlines what information we collect, how we use it, and how we protect it.

PolicyLane is an independent insurance advisory and consultation platform. We do NOT sell or underwrite insurance directly. Insurance products are offered by IRDAI-licensed insurers such as LIC, ICICI Prudential, and others.

If you have questions about this policy, contact us at: info@policylane.in

2. Consent

By using our website, you consent to this Privacy Policy and agree to its terms.

3. Information We Collect

We may collect the following information when you interact with our website:

• Full Name
• Email Address
• Phone Number
• Any other information you voluntarily provide through our forms or direct communication

4. How We Use Your Information

We use the collected information to:

• Connect you with a licensed insurance advisor
• Provide insurance guidance and consultation
• Improve our website and services
• Communicate with you regarding your inquiry
• Send service-related updates and information
• Prevent fraud and misuse of our platform

We do NOT sell your personal information to any third party.

5. Information Sharing

Your information may be shared with:

• Licensed insurance companies (LIC, ICICI Prudential, and others) solely to fulfill your consultation request
• Our internal team for service delivery purposes

We do not share your data with any unauthorized third party.

6. Log Files & Cookies

Like most websites, PolicyLane uses standard log files and cookies to:

• Analyze website traffic and user behavior
• Improve website performance and user experience
• Store user preferences

Cookies do not contain personally identifiable information. You can disable cookies in your browser settings at any time.

7. Third-Party Services

We use third-party tools such as Meta Pixel and Google Analytics for advertising and analytics purposes. These services have their own privacy policies. We have no control over their data practices.

This site is not endorsed by or affiliated with Facebook, Google, or any social media platform.

8. Data Protection — Indian Law

PolicyLane complies with:

• Information Technology Act, 2000
• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• Digital Personal Data Protection Act, 2023 (DPDP Act)

As an Indian user, you have the right to:

• Access your personal data held by us
• Correct inaccurate personal data
• Request deletion of your personal data
• Withdraw consent at any time

To exercise any of these rights, contact us at info@policylane.in. We will respond within 30 days.

9. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of internet transmission is 100% secure.

10. Children’s Privacy

Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal data from anyone under 18. If you believe a minor has submitted information, contact us immediately at info@policylane.in and we will delete it promptly.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated date. Continued use of our website constitutes acceptance of the revised policy.